FRONT OFFICE MANAGEMENT IN HOSPITAL
The Front Office Management in Hospitals course trains individuals in handling front desk operations efficiently while ensuring quality patient interaction. It blends medical knowledge,…
0 Student
Free
About Course
The Front Office Management in Hospitals course trains individuals in handling front desk operations efficiently while ensuring quality patient interaction. It blends medical knowledge, communication skills, hygiene practices, documentation, and software use to support seamless hospital functioning.
Benefits of the course
- By the end of the course, participants will be able to learn:
- 1.Understand the fundamentals of HR management in hospitals.
- 2.Plan and forecast human resource needs in healthcare settings.
- 3.Conduct effective recruitment, selection, and training processes.
- 4.Manage wage systems, job evaluations, and working conditions.
- 5.Analyze and apply organizational behavior principles in hospitals.
- 6.Address change resistance and promote a healthy organizational culture.
- 7.Lead and manage organizational change in healthcare environments.
Course Content
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Module 1 : Mock Test (MCQS)
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Module 1 : Mock Test (FIBS)
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Module 1 : 1. INTRODUCTION TO FUNCTIONS OF HOSPITAL FRONT OFFICE MANAGEMENT
00:00 -
10 Multiple Choice Questions (MCQs)
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5 Fill in the Blanks (FIBs)
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Module 2 : Mock Test (MCQS)
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Module 2 : Mock Test (FIBS)
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Module 2 : CONSENT, REPORTING & DOCUMENTATION
00:00 -
10 Multiple Choice Questions (MCQs)
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5 Fill in the Blanks (FIBs)
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Module 3 : Mock Test (MCQS)
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Module 3 : Mock Test (FIBS)
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Module 3 : BASIC STRUCTURE AND FUNCTION OF HUMAN BODY
00:00 -
10 Multiple Choice Questions (MCQs)
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5 Fill in the Blanks (FIBs)
-
Module 4 : Mock Test (MCQS)
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Module 4 : Mock Test (FIBS)
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Module 4 : INTRODUCTION TO MEDICAL TERMINOLOGY REQUIRED RELATED TO FRONT DESK FUNCTIONING
00:00 -
10 Multiple Choice Questions (MCQs)
-
5 Fill in the Blanks (FIBs)
-
Module 5 : Mock Test (MCQS)
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Module 5 : Mock Test (FIBS)
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Module 5 : INFECTION CONTROL & PREVENTION.
00:00 -
10 Multiple Choice Questions (MCQs)
-
5 Fill in the Blanks (FIBs)
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Module 6 : Mock Test (MCQS)
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Module 6 : Mock Test (FIBS)
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Module 6 : PERSONAL HYGIENE
00:00 -
10 Multiple Choice Questions (MCQs)
-
5 Fill in the Blanks (FIBs)
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Module 7 : Mock Test (MCQS)
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Module 7 : Mock Test (FIBS)
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Module 7 : PROFESSIONAL BEHAVIOR AT WORK SETTINGS
00:00 -
10 Multiple Choice Questions (MCQs)
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5 Fill in the Blanks (FIBs) (copy)
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Module 8 : Mock Test (MCQS)
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Module 8 : Mock Test (FIBS)
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Module 8 : RIGHTS-RESPONSIBILITIES-OF-PATIENTS
00:00 -
10 Multiple Choice Questions (MCQs)
-
5 Fill in the Blanks (FIBs) (copy)
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Module 9 : Mock Test (MCQS)
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Module 9 : Mock Test (FIBS)
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Module 9 : MAINTAIN CONDUCIVE ENVIRONMENT IN EMERGENCY SITUATION
00:00 -
10 Multiple Choice Questions (MCQs)
-
5 Fill in the Blanks (FIBs)
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Module 10 : Mock Test (MCQS)
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Module 10 : Mock Test (FIBS)
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Module 10 : HOSPITAL INFORMATION SYSTEM (HIS) – MEDICAL SOFTWARE APPLICATIONS
00:00 -
10 Multiple Choice Questions (MCQs)
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5. Fill-in-the-Blank (FIB) Questions
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Module 11 : Mock Test (MCQS)
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Module 11 : Mock Test (FIBS)
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Module 11 : PAYMENT AND BILLING
00:00 -
10 Multiple Choice Questions (MCQs)
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5 Fill-in-the-Blank (FIB) Questions
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Module 12 : Mock Test (MCQS)
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Module 12 : Mock Test (FIBS)
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Module 12 : CUSTOMER SERVICE EXCELLENCE AND PATIENT SATISFACTION
00:00 -
10 Multiple Choice Questions (MCQs)
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5 Fill-in-the-Blank (FIB) Questions (copy)
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Project (Human Resource Management Overview)
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